IBM SkillsBuild

Enterprise Design Thinking is IBM’s approach to applying design thinking at the speed and scale a modern enterprise demands. Whether you’re creating a new product, improving a service, or solving a problem,

you can apply Enterprise Design Thinking practices, even if you don’t work for a large company.



This course introduces you to a practical, human-centered approach to solving complex problems. You’ll explore how to apply design thinking in your workplace and what it means for you and your team. The course provides you with a baseline of Enterprise Design Thinking skills, including collaboration, synthesis, design research, prototyping, and storytelling. Learn theory from experts, explore real examples, and put everything you learn into practice through a design challenge.



What you’ll learn

After completing this module, you should be able to:

Identify the components of the Enterprise Design Thinking Framework
Identify techniques to uncover and explore user needs
Describe the purpose of restless reinvention
Explain the role of prototyping, ideation, and iteration
Describe the key elements to improve the quality of a team’s work
Apply the Principles of Enterprise Design Thinking to map out a design challenge and create a problem statement


Lessons

Introduction to Enterprise Design Thinking
A focus on user outcomes
Restless reinvention
Diverse Empowered Teams
Make a plan