Succeeding in a new job is delivered by IBM SkillsBuild. Launch on their site, finish at your pace, then submit proof here.
What this course is about
Thriving in Your New Role helps you develop the mindset, interpersonal skills, and workplace habits needed to succeed when starting a new job.
Through guided lessons and practical advice, you’ll learn how to navigate workplace expectations, communicate effectively, manage your time, and build strong professional relationships. The course equips you with the behaviors and confidence needed to make a strong first impression — and to continue growing long after onboarding.
As you complete the course, you’ll also earn certificates and digital credentials that you can add to your resume, LinkedIn profile, and Credly account to highlight your workplace readiness.
You’ll learn how to
- Adjust smoothly to workplace culture and expectations
- Communicate effectively and professionally
- Manage time, priorities, and tasks
- Build positive relationships with teammates and supervisors
- Demonstrate initiative, adaptability, and professionalism
What you will learn
By the end of this course, you will be able to
- Understand workplace expectations
- Recognize common dynamics when starting a new role
- Understand what employers expect during onboarding and early performance milestones
- Manage time and priorities effectively
- Organize tasks and responsibilities
- Stay productive and meet deadlines
- Build strong early work habits that demonstrate reliability
- Communicate clearly and build strong relationships
- Interact professionally with colleagues, supervisors, and stakeholders
- Practice active listening and clear communication
- Build trust and rapport in the workplace
- Demonstrate initiative and professionalism
- Show readiness to learn and take ownership of tasks
- Adapt to new processes, tools, and expectations
- Maintain professionalism in both digital and in-person environments
- Use feedback to grow
- Receive and interpret feedback constructively
- Adjust your work based on guidance from others
- Build a growth mindset to improve over time
- Navigate challenges with confidence
- Handle uncertainty, conflict, or stress gracefully
- Maintain motivation and resilience in a new environment
- Build confidence in your abilities and role
- Lay the foundation for long-term career success
- Establish habits that support continuous improvement
- Position yourself for future growth and advancement
- Start your new job with clarity, confidence, and professionalism
Showcase your learning
- Earn certificates and digital credentials
Add them to your resume, LinkedIn, and Credly profile to demonstrate your workplace readiness
Finish Succeeding in a new job and IBM issues you a real credential — carrying its own serial number, a scannable QR, and a link a recruiter can check in seconds.
- Enroll Free — no card needed.
- Finish on IBM SkillsBuild Hosted by our partner — work through it at your own pace.
- Submit your proof A certificate or transcript from IBM SkillsBuild. An instructor reviews it, usually within a couple of days.
- Claim it 🎉 “Get certificate” appears on the course. Your credential is minted with its own serial, ready to share.
- Credential
- Completion certificate
- Issued by
- IBM
- Verification
- Serial + QR
- Expires
- Never
- Cost
- Included — free
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