What this course is about

The Diversity & Inclusion Foundations course introduces you to the principles, values, and practices that create respectful, equitable, and inclusive workplaces and communities.

You’ll explore why diversity matters — across backgrounds, identities, cultures, and abilities — and how inclusion fosters belonging, fairness, and meaningful collaboration. The course also helps you understand unconscious bias, improve cross-cultural communication, and develop the mindset needed to contribute to or lead inclusive environments.

As you complete the course, you’ll also earn certificates and digital credentials that you can add to your résumé, LinkedIn profile, and Credly account to highlight your commitment to diversity, equity, and inclusion (DEI).

You’ll learn how to

• Understand core DEI concepts and terminology
• Recognize and mitigate unconscious bias
• Communicate inclusively across cultures and identities
• Support or lead inclusive teams and environments

What you will learn

By the end of this course, you will be able to

• Awareness of Diversity & Inclusion Concepts
• Understand what diversity, inclusion, equity, belonging, and accessibility mean
• Recognize why varied identities, experiences, and perspectives strengthen teams
• Appreciate how inclusion contributes to fairness, respect, and psychological safety
• Understanding & Mitigating Unconscious Bias
• Learn what unconscious bias is and how it shows up in everyday interactions
• Identify stereotypes, assumptions, and hidden patterns that may influence decisions
• Apply techniques to reduce bias in communication, teamwork, and work processes
• Inclusive Communication & Collaboration
• Communicate respectfully with individuals from diverse backgrounds
• Practice empathy and active listening to build mutual understanding
• Develop collaboration habits that help everyone feel included and valued
• Cultural Competency & Sensitivity
• Understand cultural differences in values, communication styles, and work habits
• Build awareness of how culture shapes perspectives and behaviors
• Strengthen your ability to work effectively across cultures and identities
• Fostering Inclusive Environments & Leadership
• Contribute to a team culture where people feel respected, safe, and able to contribute
• Practice behaviors that promote equity, inclusion, and belonging

Build foundational skills for inclusive leadership — useful for future managers, team leads, or project coordinators

• Appreciating the Value of Diversity
• Understand how diverse teams improve creativity, innovation, and decision-making
• Recognize how inclusion boosts morale, reduces discrimination, and promotes fairness
• Learn how DEI strengthens organizations and leads to better outcomes for everyone

Showcase your learning

Once completed, you’ll earn digital credentials that you can add to your résumé, LinkedIn, and Credly profile, demonstrating your understanding of diversity, equity, and inclusion — and your ability to apply these principles in any workplace.